19th Ave New York, NY 95822, USA

WELCOME TO
BOOKING RESCUE

Did you know that your Synxis booking engine is costing you bookings? 

That is correct, by using Synxis with its basic functions you are creating a sales funnel which can block a potential guest from completing a sale. With Booking Rescue, you can ensure no potential guest is not left without an option to gather further information and most importantly contacting your reservations team to hopefully finalise a booking.

ON REQUEST FEATURE

With Synxis rooms are either open or closed, no in-between. With our plugin, if a room is not available we will show this as ‘On Request’

This eliminates a sold out message ever appearing on your booking engine which closes the sales funnel on a potential guest. With on request, a user will be able to click on the required room and send your reservations department a message with their required dates and number of guests.

Your staff can then see if a room matches their request, or it gives you choices if not. Is it a last minute booking and you are willing to revenue manage and accept the lower rate and upgrade to a higher room category. Can you convince the guests to amend their dates slightly to when there is availability Whichever decision is made, you now have options which were not available previously, rather than close the sales funnel with a sold out message and the user going to a competitor who does show availability.

EXIT INTENT

Do you have a lot of people entering your booking engine but would like more to convert, make it as easy as possible for users to contact you with any pre-booking questions they may have. With our exit intent system, when a user goes to leave the booking engine, a pop up will appear asking the user if they had any questions to help enable with their booking journey. The potential guest can very quickly and easily complete the form which is then sent directly to your reservations team to follow up.

BASKET ABANDONMENT

Ever started buying something online but got distracted, then shortly after you get a friendly reminder email from the retailer to return to complete the sale?

This is the same, if a user starts a booking but does not complete the reservation, we will then send them an email with the details of their booking, a link which has stored all the details of their required reservation, so they can quickly return to your website and complete their sale.

That is correct, by using Synxis with its basic functions you are creating a sales funnel which can block a potential guest from completing a sale. With Booking Rescue, you can ensure no potential guest is not left without an option to gather further information and most importantly contacting your reservations team to hopefully finalise a booking.

INCENTIVES

Optional but useful to help encourage a guest to book direct rather than an OTA.

Offer a percentage of the room rate as either a gift to the guest in the form of a hotel credit to be used against food and beverage for example. Or offer the a percentage to be used as a charitable donation for a local good cause. This enables you to stay in price parity but gives a user incentive to book direct.

PRICING

No contracts, pay monthly and you can cancel with just a months notice if required.

PACKAGE 1

$20 per month

ON REQUEST

PACKAGE 2

$25 per month

ON REQUEST

EXIT INTENT

PACKAGE 4

$40 per month

ON REQUEST

EXIT INTENT

BASKET ABANDOMENT

INCENTIVES